For Veterinarians
How to refer a case to HCAEH:
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- During business hours, give us a call! We love doctor-to-doctor transfers and are happy to discuss the case and create a customized estimate for your client based on their specific needs.
- When we aren’t quite open yet, give us a call! Our voicemail box is frequently monitored during the day, and a manager will return your call to get any additional helpful details or provide a rough quote for your client prior to their arrival.
- Send us an email. You can forward records, radiographs, and other important case details to our email. A staff member will upload it to the patient’s chart as soon as possible, and check the patient into our “On The Way” board.
- Fill out the referral form on our website. It can be found by scrolling down on our home page, and documents can be uploaded there directly.
- Send records with the client. All paper copies of records will be scanned and uploaded into the patient’s chart.
- And don’t forget, we have a referring veterinarian portal available 24/7 so you can see your patient’s records as soon as they are available!
Contact us by:
Phone: 830-510-3338
Email: info@hcaeh.com
Online referral: www.hcaeh.com
Portal: hillcountry.shareville.instinctvet.com/portal
Normal business hours:
Mon.-Thurs. 6:00 pm-8:00 am
24/7 starting Fri. 2:00 pm to Mon. 8:00 am
Open all major holidays
**If a referring veterinarian’s cell phone is provided to us, it will never be shared with a client without that vet’s verbal approval. We are open so that our referring veterinarians can rest and be able to care for their patients during their business hours; we value your free time!
How to refer a case to VIMDC/Dr. Owens:
Phone: 210-436-1576
Email: info@vimdc.com
Referral: https://vetimdc.com/patient-referral-1
Normal business hours:
Mon.-Thurs. 7:30 am-6:00 pm
Fri. 7:30 am-2:00 pm
How to refer a case to HCVSS/Dr. Harper:
Phone: 830-549-1698
Email: info@hcvss.com
Case Submission Form: https://hcvss.com/case-submission-form/